Business Studies Part I
Business Studies Part II

Solution of question paper

1 mark question solutions

Q1 Why is ’employment interview’ conducted in the process of selection? 

Answer:
An employment interview is a formal, in-depth conversation conducted to evaluate the applicant’s suitability for the job in the process of selection. At the same time the interviewee may also seeks information from interviewer (if needed). 

Q2 Alpha Enterprises is a company manufacturing water geysers. The company has a functional structure with four main functions-Production, Marketing, Finance and Human Resource. As the demand for the product grew, the company decided to hire more employees.
Identify the concept which will help the Human Resource Manager in deciding the actual number of persons required in each department. 
Answer:
Workload analysis is the concept which will help the Human Resource Manager in deciding the actual number of persons required in each department.

Q3 Why is ‘Aptitude Test’ conducted in the process of selection? 
Answer:
An aptitude test seeks to measure the potential of individuals for learning new skills.

Q4 Bhagwati Enterprises is a company engaged in the marketing of air-conditioners of a famous brand. The company has a functional structure with four main functions—Purchase, Sales, Finance and Staffing. As the demand for the product grew, the company decided to recruit more employees. 
Idetify the concept which will help the Human Resource Manager to find out the number and type of personel availale so that he could decide and recruit the required number of persons for each department.
Answer:
Workforce analysis will help the human resource manager to find out the number and type of personnel available in the organization.

Q5 Casual callers: Casual callers is considered to be relatively cheaper source of recruitment in comparision to the other sources. This is because the organizations has to primarily maintain a database in their offices of the unsolicited applicants who sent their resume in anticipation of job prospects. As an when a vacancy arises in the organization such job-seekers may be screened.

 5 MARKS CASE STUDIES SOLUTIONS

Q6 Define the staffing process and the various steps involved in it.

Answer Statf;ng process of the management is concerned With acquiring, developing. employing. remunerating and retaining people or we can say It is the timely fulfilment 01 the manpower requirements with in an organisation.

The following steps are involved in staffing process

(i) Estimating the Manpower Requirements The first step in the staffing process is determining the present manpower Inventory and assessing the present and future manpower requirements of the organisation keeping In mind the production schedule. demand etc.

(ii) Recruitment Recruitment may be defined as the process of searching for prospective employees and stimulating them to apply for jobs in the organisation. For this vanous sources can be used like transfer promotion, advertising. job consultants etc

(iii) Selection Selection of the prospective is the process of choosing from among the pool Job candidates developed at the stage of recruitment It Involves a host of tests and interviews

(iv) Placement and Orientation employee to other employees Orientation is Introducing the selected and familiarising him with the rules and policies of the organisation. He IS taken around the work place and
given the charge of the job for which he has been selected Placement refers to the employee occupying the position or post for which the person has been selected

(v) Training and Development All organisations have either in-house training centres or have forged alliances with training and educational institutes to ensure continued learning of their subordinates By offering the opportunities for career advancement to their members, organisations are not only able to attract but also retain its talented staff.

(vi) Performance Appraisal After the employees have undergone a period of training and they have been on the job for some time. there is a need to evaluate their performance The employee is expected to know what the standards are and the superior IS to provide the employee feedback on his/her performance. The performance appraisal process. therefore, will Include defining the lob. appraising performance and providing feedback

(vii) Promotion and Career Planning It is very Important for all employers to address career related Issues and promotional avenues for theIr employees. They must provide opportunities to everyone to show their potential and in return promotions can be provided.

(viii) Compensation All organisations need to establish wage and salary plans for their employees. There are various ways to prepare different pay plans depending on the worth of the job. Compensation therefore. refers to all forms of payor rewards going to employees.

 Q7What are the advantages of training to the individual and to the organisation?

Answer Training helps both the organisation and the individual

Benefits to the Organisation

  1. Training is a systematic learning which reduces the wastage of efforts and money.
  2. Enhances employee productivity
  3. Training helps a manager to handle an emergency situation.
  4. Training motivates workers and thus reduces absenteeism.
  5. Helps in adjusting to the changing environment (technological).

Benefits to the Employee

  1. Better career opportunities due to improved skills and knowledge.
  2. Earnings can be increased due to improved performance.
  3. Trained workers can handle machines more efficiently.
  4. Employees always remain motivated and satisfied.