Identification and division of work: It is done in accordance with predetermined plans to avoid duplication of activities and ensure that the burden of work is being shared among the employees.
Departmentalisation: It involves grouping of similar activities into departments, units, sections etc. using several criteria as a basis to facilitate specialization.
Assignment of duties: It is done to the members as per their job positions. Once departments have been created, each of them is placed under the charge of an individual.
Establishing reporting relationships While assigning jobs, each member is told that from whom he/she has to take orders and to whom he/she will be accountable. The establishment of such clear reporting relationships help to create a well defined hierarchical structure.
The step of organizing process which has not been carried out properly and contributed to this problem is Assignment of duties. Assignment of Duties: Once departments have been created each of them is placed under the charge of an individual and then jobs are allocated to the members as per their job positions.
The two steps of the organizing process which have been taken by Kanaputti to respond to the complaint of Ramdas are listed below:
Assigning the duties
Establishing reporting relationship.
The two points of importance of organizing as reflected in the above case are described below:
Optimum utilization of resources: Organising ensures best possible use of all forms of resources i.e. physical, financial and human resource. It ensures systematic assignment of jobs thereby curbing overlapping of work and avoiding possibilities of duplication of work. This helps in preventing confusion and minimising the wastage of resources and efforts.
Adaptation to change: The process of organising provides stability to the enterprise as it can then continue to survive and grow inspite of changes in the business environment. It enables the organisation structure to be suitably modified and the revision of inter-relationships amongst managerial levels to pave the way for a smooth transition.